Contact Us
Contact evyellie
For product questions, order assistance, delivery problems or return requests, email service@evyellie.com or call 0999-8982821.
What to include
- Your order number, if you have placed an order.
- The email address used at checkout.
- The item concerned and a short description of your question or problem.
- Relevant photos of the item and packaging, if they help explain damage or an incorrect item.
Do not send payment card numbers, account passwords or other sensitive payment information by email.
Delivery and returns
If tracking stops updating, an order is delayed, or a package is marked delivered but cannot be found, contact us with your order number. We will review the issue and help investigate it.
Before sending a return, contact us for approval and the correct return address. The business address below is not a return destination. Read our Shipping Policy and Return Policy for details.
Business information
evyellie is operated by Xinjiang Huitong Dingsheng Trading Co., Ltd.
- Business address: No. 4-A-6, 1st Floor, Building 68, Next to New World Building Materials Plaza, Jiefang West Road, Yining City, Ili Kazakh Autonomous Prefecture, Xinjiang
- Email: service@evyellie.com
- Phone: 0999-8982821
For questions about personal information, see our Privacy Policy or email us using the contact details above.